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Mastering the Art of Customer Service: A Guide to Recognizing Excellent Service

Mastering the Art of Customer Service: A Guide to Recognizing Excellent Service

This is a long read, but a good one if you appreciate customer service! Customer service is rooted in basically every job I’ve ever had....

Cybersecurity & IT Soft Skills

Cybersecurity & IT Soft Skills

Soft Skills are important for any career in cybersecurity and information technology profession. Without the necessary you may limit...

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Annual Cyber Reports

Annual Cyber Reports

Reporting to Council: Why Local Governments Should Use the NIST Cybersecurity Framework

Reporting to Council: Why Local Governments Should Use the NIST Cybersecurity Framework

Webinar: The Board or Council's Role in Cyber Risk Management

Webinar: The Board or Council's Role in Cyber Risk Management

Why Cybersecurity Needs to be Separated from IT in Local Governments

Why Cybersecurity Needs to be Separated from IT in Local Governments

The Crucial Role of CISOs in Local Governments: Ensuring Good Governance and Cybersecurity

The Crucial Role of CISOs in Local Governments: Ensuring Good Governance and Cybersecurity

Does Security Awareness Work?

Does Security Awareness Work?

The Visible Ops Handbook

The Visible Ops Handbook

Cybersecurity Takes Teamwork

Cybersecurity Takes Teamwork

What you need to know about ransomware

What you need to know about ransomware

Notes on Ransomware

Notes on Ransomware

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