Mastering the Art of Customer Service: A Guide to Recognizing Excellent Service
This is a long read, but a good one if you appreciate customer service! Customer service is rooted in basically every job I’ve ever had....
Does Security Awareness Work?
According to the Verizon 2018 Data Breach Report, 93% of data breaches are linked to phishing or social engineering. With stats like...
Measuring Security Performance: 3 Techniques You Need to Know
Measuring security performance is critical for any organization to identify vulnerabilities, mitigate potential risks, and improve...
Measuring Security Performance: The Hard and Soft Truths You Need to Know
Security performance is a critical aspect of any organization's operation, and it is essential to measure it accurately to identify any...
